New Hospitality Hotel PBX Features
New Hospitality’s software-based hosted hotel solution offers all the features of a professional corporate PBX phone system, including two-way call recording, integrated voicemail, auto attendant IVR, find me/follow me & call forwarding. The platform enables businesses to make productivity gains by saving them the cost of ownership or maintenance of a high-end PBX. There is no hardware to buy, install, maintain or upgrade – putting a cloud-based hotel PBX solution at a significant cost advantage over other approaches.
New Hospitality’s communications platform includes a range of robust VoIP-based features and components:
Web Administration
Using New Hospitality’s user-friendly web interface, hotel operators can manage multiple properties from a central location. Call activity can be monitored in real time, and usage reports and account invoices can be easily generated.
SIP Trunking
The New Hospitality platform is 100% SIP compliant, which allows it to directly connect with service providers’ virtual lines, thereby significantly reducing gateway costs.
Auto-Attendant IVR
Each hosted PBX gets assigned a unique DID that forwards incoming calls to the auto attendant IVR, which in turn plays a unique greeting message. Through this interactive auto-attendant, callers can dial extension numbers to reach the hosted PBX users.
Failover Support
To guarantee fault tolerance and disaster recovery, New Hospitality’s platform has been designed to run in a failover setup as well as with high availability-compliant devices.
Device Provisioning
New Hospitality’s hotel PBX can directly provision many types of IP phones and telephone adapters. Whether owners elect to keep their existing phones or invest in new ones, the needs of their guests will be fully met with software-enabled features like voicemail, messaging, and automated wake-up calls.
Emergency 911 Support
911 calls can be routed to emergency providers using a sophisticated algorithm that ensures that 100% of emergency calls are properly processed.
For the complete list of our platform’s PBX features and components, visit the product specifications page.
